Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or contact us. We are the data controller under GDPR and the 'business' under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics cookies. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operations, security, and responding to enquiries.
- Legal obligation: retain or disclose data as required by law.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with local authorities.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, correct data, or opt out of 'sale'/sharing. We do not sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legal timeframes.
10. Changes to this policy
This policy may be updated. The 'last updated' date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com